Privacy Policy

Introduction

Notabene, Inc. (“us”, “we”, or “our”) operates notabene.id and app.notabene.id (hereinafter referred to as "Websites").

This Privacy Policy governs your visit to the Notabene website, your access to Notabene’s certification courses/learning paths, and web application, available at notabene.id and subdomains, it explains how we collect, safeguard and disclose information that results from your use of our Service.  We use your data to provide and improve our Service. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meaning as in our Terms and Conditions. Our Terms and Conditions (“Terms”) govern all use of our Service and, together with the Privacy Policy constitute your agreement with us (“Agreement”).

Definitions

SERVICE means the notabene.id website and the app app.notabene.id are operated by Notabene, Inc, and the attendance in Notabene Academy learning courses.

‍PERSONAL DATA means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

‍DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

‍DATA PROCESSORS (OR SERVICE PROVIDERS) mean any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

‍DATA SUBJECT is you or any living individual who is the subject of Personal Data.

‍THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We may collect information directly from you when you provide it to us. We may also collect information indirectly through automated means, such as through cookies or other tracking technologies. This information may include details about your device, browsing actions, and usage patterns. We may use this information to improve our services, to personalize your experience, and to understand how our services are used. We collect several different types of information for various purposes to provide and improve our Service to you.

We may create anonymous, aggregated, or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated, or de-identified data by removing information that makes the data identifiable to you. We may use this anonymous, aggregated, or de-identified data to analyze and improve the Service. 

Types of Data Collected

Personal Data. While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). 

Personally identifiable information may include but is not limited to: email address, first name and last name, cookies, usage data, and technical data. We may use your Personal Data to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt out of receiving any or all of these communications from us by sending an email to [email protected].

• Profile data: contact information, ID, name, subscription data.
• Usage data: the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and unique device identifiers.
• Technical data: We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device. This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, and other diagnostic data.
• Performance data: assessments, tests, results and other type of academic records from your performance in our learning courses.

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Use of Data 

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Cookies

Cookies. We use cookies and similar tracking technologies to track the activity on our Service, and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used, such as beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. We offer a cookie management tool to manage your cookie preferences and control the use of cookies when you visit our website.. This tool allows you to customize your cookie settings based on your preferences. By accessing the cookie settings or following the instructions provided in the cookie banner or pop-up, you can make choices regarding the types of cookies you accept or reject. However, if you do not accept cookies, you may not be able to use some portions of our Service.

The following categories of cookies may be used:

• Essential cookies: These cookies are necessary for the basic functioning of our website. They enable core features such as secure logins, session management, and accessibility preferences. Without these cookies, the website may not function properly.
• Marketing cookies: Marketing cookies are used to track and collect information about your browsing habits and interactions with our website. They help us deliver targeted advertisements and promotional content that are relevant to your interests. These cookies may be set by our advertising partners.
• Personalization cookies: Personalization cookies allow us to customize your experience on our website based on your preferences and past interactions. They remember your settings, such as language preferences, and provide personalized recommendations or content suggestions.
• Analytics cookies: Analytics cookies help us gather information about how visitors use our website, such as the number of visitors, pages visited, and the source of traffic. This data is anonymous and helps us analyze and improve the performance and usability of our website.

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‍Storage and Transfer of Data 

We store the personal information you provide us on secure servers, which are protected by industry-standard security measures. Your data may also be stored on secure third-party servers or cloud-based systems which adhere to our data security standards. 

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. Notabene, Inc. will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

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Third Parties 

While we do not engage in the sale of personal data, there are instances where we may disclose or share your information with carefully selected third parties. We may disclose personal information that we collect or you provide in the following way:

Disclosure for Law Enforcement. Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Business Transaction. If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

Other cases. We may disclose your information also: to our subsidiaries and affiliates; to fulfill the purpose for which you provide it; for the purpose of including your company’s logo on our website,

Service Providers. We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 

Upon request, we will provide a list of the third-party service providers we engage with.

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Retention of Data 

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

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Security of Data 

We take the security and safe storage of your personal information seriously. We implement reasonable and appropriate physical, administrative, and technical measures to protect your data from unauthorized access, theft, loss, or misuse. We store your data in secure servers with limited access, and we encrypt sensitive information during transmission. We also regularly review our security practices to ensure we are up-to-date with the latest security standards. However, please note that no transmission or data storage method over the Internet is 100% secure. Therefore, we cannot guarantee the absolute security of your data, but we will make every effort to protect it to the best of our abilities.

Your Data Protection Rights Under (GDPR) 

We are a Data Controller in relation to the information that you provide to us, and we are legally responsible for how that information is handled. We will comply with the GDPR in the way we use and share your personal data.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request the erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We aim to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

We fully comply with Data Protection legislation and will assist in any investigation or request made by the appropriate authorities.

If you remain dissatisfied, then you have the right to apply directly to your local data protection authority.  You can find the list at:

https://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm

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Our obligations 

As a company, we are dedicated to safeguarding the personal data of our customers and employees. In accordance with this commitment, we comply with the principles of the GDPR when collecting, utilizing, and handling personal data. This includes adherence to principles of legality, fairness, and transparency; limiting data collection to specific purposes; minimizing the amount of data collected; ensuring accuracy; limiting data storage; maintaining integrity and confidentiality; and being accountable for data protection.

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Your Data Protection Rights under the CalOPPA and  CCPA 

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared and to comply with this policy. – See more at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/  According to CalOPPA we agree to the following: Users can visit our site anonymously; our Privacy Policy link includes the word “Privacy,” and can easily be found on the page specified above on the home page of our website; users will be notified of any privacy policy changes on our Privacy Policy Page; users are able to change their personal information by emailing us at [email protected].  Our Policy on “Do Not Track” Signals: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable Do Not Track by visiting your web browser's Preferences or Settings page.

Your Data Protection Rights under the California Consumer Privacy Act (CCPA). If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data, and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us: What personal information we have about you. If you make this request, we will return to you: The categories of personal information we have collected about you. The categories of sources from which we collect your personal information. The business or commercial purpose for collecting or selling your personal information. The categories of third parties with whom we share personal information. The specific pieces of personal information we have collected about you. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with. Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

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Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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Children's Privacy

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).  We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

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Notabene’s role as a Processor

Given the nature of our business, we act as a data processor when processing personal data under the direction of our customers, who act as data controllers. Our customers are responsible for complying with all relevant regulations and laws, including providing notice, disclosure, and obtaining consent before sharing personal data to use our services.

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Changes to This Privacy Policy 

We may update our Privacy policy from time to time. The “Last Revision” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services. Your use of the Services following these changes means that you accept the revised Privacy Policy.

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Contact Us

If you have any inquiries regarding this Privacy Policy, please feel free to contact us via email at [email protected]. 

Additionally, we have designated a Data Protection Officer and have appointed EU and UK Representatives under Article 27 of the EU GDPR and UK Data Privacy Act, respectively. Please find their contact details below.
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Our Data Protection Officer 

For any GDPR issues, please contact our Data Protection Officer:

Name: Adam Brogden

Email: [email protected] 

Company: GDPRLocal Ltd

Tel: +441772 217772
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Our Article 27 Representative

Under Article 27 of the GDPR, we have appointed an EU Representative to act as our data protection agent. Our nominated EU Representative is

Instant EU GDPR Representative Ltd

Adam Brogden [email protected]

Tel +353 15 549 700

INSTANT EU GDPR REPRESENTATIVE LTD

Office 2, 

12A Lower Main Street, Lucan Co. Dublin

K78 X5P8

Ireland
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Our UK Representative:

Under Article 27 of the UK Data Privacy Act, we have appointed a UK Representative to act as our data protection agent. Our nominated UK Representative is: GDPR Local Ltd.

Adam Brogden [email protected]

Tel +44 1772 217800

1st Floor Front Suite

27-29 North Street, Brighton

England

BN1 1EB