Product Operations Associate

Notabene is on a mission to make crypto a part of the everyday economy. Leading crypto organizations use our tools to reduce transaction risk and make crypto transfers safe. Working across three continents in eight countries, the Notabene team serves our fantastic community of 30+ customers, including financial institutions, fintechs, exchanges, and more.

We’re proud to have the support of leading investors, including Y Combinator, Jump Capital, Castle Island, Green Visor Capital, and more.

We’re at an exhilarating moment in our journey, as regulation technologies (reg-techs) are fast becoming recognized as a vital enabler of the crypto ecosystem. Notabene is growing fast—and we’re looking for people like you to help shape the future rails of the crypto industry!

About the role

As a Product Operations Associate, you have the unique opportunity to make an impact and shape one of the most innovative companies today. You will be responsible helping our team by researching and providing valuable insights to help drive our growth initiatives.

This role will lead projects that activate product usage directly, as well as support the community of Notabene users as they navigate challenges of complying with new requirements.

Responsibilities

Strengthen the Notabene flywheel by growing our ecosystem of crypto companies through direct outreach, manual human-powered efforts that will become a foundation for scalable and automated product features
Manage framework roll-out on a daily basis, by improving or building new processes where its needed
Prepare tailored outreach efforts to prospect customers to nurture relationships and activate Notabene product adoption
Analyze current product usage data, and use that to explore creative ways of activating Notabene users
Run research and user interviews in order to learn the habits and workflows of Notabene users
Translate insight into outreach projects and new product features
Work closely with Product Managers, Designers, and Dev teams to scale and automate the framework into new product features
Activate the community of crypto compliance officers to create engagement and collaboration around the Notabene product

Skills and qualifications

You have 3+ years of experience in product, operations, or growth roles
You have experience working with data and have strong project management skills
You have strong interpersonal and analytical problem-solving skills
You are not afraid to roll up your sleeves and build processes from scratch
You have a strong interest level in crypto

Apply today

Not sure you meet 100% of the listed skills and qualifications? Don't be discouraged!

Research shows that men apply for jobs when they meet an average of 60% of the requirements. Yet, women and other people who are often marginalized tend to only apply if they meet every requirement. If you strongly believe that this role is for you, we encourage you to apply.

We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to blockchain and crypto space, returning to work after a gap in employment, or take the next step in your career path, we will be glad to have you on our radar.

Notabene is proud to be an equal employment workplace and an affirmative action employer. By valuing inclusion and diversity of all forms, we strictly prohibit and do not discriminate based on race, color, religion, national origin, gender, gender identity, gender expression, age, ancestry, citizenship, sexual orientation, status as a protected veteran, or any other legally protected characteristic.

Notabene is a reg-tech compliance SaaS solution that connects the traditional financial industry and crypto industry. Financial institutions and crypto exchanges use our first-to-market FATF Travel Rule solution to identify virtual asset accounts, perform mandated VASP due diligence, and manage regulatory and counterparty risks from one holistic dashboard.

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