JOBS

Customer Success Manager, APAC

LOCATION
Singapore
TEAM
Customer Experience
TYPE
Full time

Notabene is on a mission to make crypto a part of the everyday economy. Leading crypto organizations use our tools to reduce transaction risk and make crypto transfers safe. Working across three continents in eight countries, the Notabene team serves our fantastic community of 30+ customers, including financial institutions, fintechs, exchanges, and more.

We’re proud to have the support of leading investors, including Y Combinator, Jump Capital, Castle Island, Green Visor Capital, and more.

We’re at an exhilarating moment in our journey, as regulation technologies (reg-techs) are fast becoming recognized as a vital enabler of the crypto ecosystem. Notabene is growing fast—and we’re looking for people like you to help shape the future rails of the crypto industry!

About the role

At Notabene, the success of our customers drives everything that we do and our Customer Success team is at the heart of that. As our second Customer Success hire, you will have a key role in helping to shape the Customer Success strategy while also owning and driving the growth of accounts in your region. You will become a trusted advisor to our customers and use data-led insights to help your customer base get the most out of Notabene’s products and services. This is an exciting opportunity to join a critical function that will support our growth and expansion in the APAC region.

Responsibilities
Skills and qualifications
Apply today
Not sure you meet 100% of the listed skills and qualifications? Don't be discouraged!

Research shows that men apply for jobs when they meet an average of 60% of the requirements. Yet, women and other people who are often marginalized tend to only apply if they meet every requirement. If you strongly believe that this role is for you, we encourage you to apply.

We are dedicated to considering a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you’re new to blockchain and crypto space, returning to work after a gap in employment, or take the next step in your career path, we will be glad to have you on our radar.
Notabene is proud to be an equal employment workplace and an affirmative action employer. By valuing inclusion and diversity of all forms, we strictly prohibit and do not discriminate based on race, color, religion, national origin, gender, gender identity, gender expression, age, ancestry, citizenship, sexual orientation, status as a protected veteran, or any other legally protected characteristic.
Notabene is a reg-tech compliance SaaS solution that connects the traditional financial industry and crypto industry. Financial institutions and crypto exchanges use our first-to-market FATF Travel Rule solution to identify virtual asset accounts, perform mandated VASP due diligence, and manage regulatory and counterparty risks from one holistic dashboard.